Log Book Services

Are you finding it hard to drop off and pick up your vehicle for a log book service with your busy schedule? Worry no more at SELECT MOBILE MECHANICS we come to you! Hassle free service right at your doorstep. We use genuine or appropriate parts that meet and exceed manufacturer’s specifications on vehicles still under manufacturer’s warranty. You deal with one of our qualified technicians from start to finish ensuring you get the best service possible at the best price.

Our log book servicing is done according to your manufacturer’s log book and each service is still backed by your vehicles new car warranty.

Are you still worried about getting your vehicle serviced by anyone apart from your new car dealer?

We have attached a statement made by the Australian Competition and Consumer Commission ( ACCC ) to keep your mind at ease.

The below information is extracted from Australian Competition and Consumer Commission (ACCC) Consumer Express publication, April 2005, Issue 1445-9671

New vehicle warranty

Where a problem arises with the vehicle that is covered under the warranty, the vehicle should be taken to the dealer for repair. These repairs should be done free of charge under the warranty.

New and used vehicle servicing

In relation to general servicing, motor vehicle dealers are entitled to insist that any servicing performed on cars they sell is carried out by qualified staff, according to the manufacturers’ specifications, and using genuine or appropriate quality parts where required. Provided these conditions are met, regardless of where you choose to get your car serviced, your warranty will remain intact. So shop smart and shop around.

Qualified staff

Qualified staff is a party or parties, other than an ‘authorised dealer’, who is capable of performing car servicing. Some servicing venues display qualification certificates, but if you’re not sure that the staff are qualified, just ask.

Manufacturers’ specifications

If an independent agent implies that it can perform general car servicing to manufacturers’ specifications and does not perform that function satisfactorily, then you have rights and remedies against the agent regardless of whether the agent has factory qualifications or not.

Genuine or appropriate quality parts

The issue here is not who manufactured the part/s, it is whether the part/s are fit or appropriate for the purpose intended. If a part is non-genuine, but is interchangeable with the genuine part, it could be seen as being fit or appropriate for the purpose and would therefore not void the manufacturers’ warranty. However, it must also be noted that should the part/s installed fail or not perform satisfactorily, the consumer then has rights against the fitter and/or manufacturer of those replacement parts. If the non-genuine part fails, and causes some other damage to the vehicle, the dealer and vehicle manufacturer will not be liable for damage caused by the failure of that part.